Lanham Napier Brings Fanatical Support® to The Big Social

Last month, I revealed that football legend Roger Staubach will be kicking off The Big Social as our guest keynote speaker. I am still pinching myself actually, because Roger is a personal hero of mine. So, it’s all the more unbelievable to me that I get to double down on incredible keynote speakers by announcing that Lanham Napier, CEO of Rackspace, is joining us this year.

At The Big Social, he’ll talk about what every user of technology knows, but that technology companies try to ignore or deny – the new edge in tech is great customer service. Built upon a foundation of service, Rackspace is the number one specialist in the hosting and cloud computing industry. Lanham Napier drives Rackspace’s Fanatical Support® philosophy, “Combining incredible technology with incredible humans to knock a customer’s socks off.”

The best way to illustrate Fanatical Support from Rackspace is to experience it:

Exceptional Customer Experience is the theme of The Big Social 2012. Who better to reinforce this message than the consummate leader in customer support? Please join me in welcoming Lanham Napier to The Big Social 2012. Learn more about The Big Social.