• Our Online Community Refresh: Phase One Updates

    Today, I am happy to announce some new updates to our community space. Like all spring cleaning projects, we set out with a mission to make our online community cleaner and easier to use, resulting in a space where you feel comfortable networking and...
  • It’s all happening at the Social Media Lounge at The Big Social 2013

    The Big Social schedule is packed with a ton of company and customer led workshops and sessions. However, we’ve also got a bunch of social fun packed in there, too. We’re hosting a dazzling welcome reception at the beautiful, new Perot Museum...
  • Social Media Day Is for Everyone

    This Sunday, June 30, the world will be celebrating the social media industry with the fourth annual Social Media Day . Originally conceived by the folks at Mashable , Social Media Day is, “a way to recognize the digital revolution happening right...
  • Good References for Great Community Management

    If you are new or ‘newish’ to community management, you are undoubtedly sifting through a trough of information and advice to help you establish your role. Been there, done that – and still doing it! As a community manager, like many...
  • Community Managers: Time to Lay Down the Law

    Believe me, I hate rules. I really do. But, without them your organization, product, society – any function or institution where people are involved – would eventually go off the rails. Unfortunately, dear human, it’s just in our nature...
  • Best of 2012: Salute to this Year’s Top Blog Posts

    At Telligent, it’s been another busy year of providing insightful, engaging and newsworthy posts on our blog. And before moving forward, I want to say a special thank you to all of our readers, as our readership and traffic has continued to grow...
  • Community Managers Share Best Practices on #CMGRs Appreciation Day

    Happy Monday! And happy Community Manager Appreciation Day! This is the fourth year for the social community celebration, which was originated by Jeremiah Owyang back in 2010. It’s a great day to reach out to your community manager and say thanks...