• Rob Howard up for TechTitan’s CTO of the Year Award

    Zimbra has received some exciting news. Rob Howard, CTO of Zimbra, is up for the TechTitan Corporate CTO Award . The winner will be unveiled August 22, so Rob doesn’t have to wait long. As the founder of Telligent and the CTO of Zimbra, Rob has...
  • Multilingual Social Support Communities: How to Measure the Strategic Value

    From seeking expertise to crowdsourcing new ideas to discovering and sharing knowledge, organizations use online communities for support in a number of ways. So, you may already understand the importance and benefits of social support, but how do you...
  • New Product Releases Enhance Social Customer Experience & Deliver Real Business Value

    Today, we just announced the latest releases of our award winning software: Telligent Community 7.5, Telligent Enterprise 4.5 and Telligent Analytics 4.0. Telligent Community 7.5 is our newest version of social community software designed to enhance...
  • Social Communities, not just Social Media

    Today, over 1 billion people use social in one form or another. And did you know that social accounts for 25% of the time we spend online? There are tons of other great stats that talk about how important social is, but I don't have to tell you because...
  • Digital Convergence: Driving the Social & WCM Experience

    Social accounts for approximately 25% of the time people spend online – this includes social media, such as Facebook and Twitter, and also online communities. Social media is where people connect with friends, share photos and build relationships...
  • Social Business Predictions for 2013

    As new forms of social media proliferate and enterprises scramble to keep pace with their customers, social business is a force that cannot be ignored. Last year I compiled a list of several recommendations pertaining to social business that I encouraged...